BOOKING TERMS
AGT Group LLC — Booking Terms & Conditions
Last Updated: [insert date]
These Booking Terms & Conditions form the agreement between AGT Group LLC and the traveler. By booking a tour, you agree to be bound by these Terms.
AGT Group LLC Address: 1209 Mountain Road Pl NE Ste N, Albuquerque, Bernalillo County, NM 87110, USA Legal Jurisdiction: State of New Mexico, USA
1. Booking & Payment
1.1 Deposits
A non-refundable deposit (usually 20–30% of the tour price unless otherwise stated) is required at the time of booking. The booking is confirmed once we issue a written confirmation.
1.2 Final Payment
Full payment must be made no later than 30 days before the tour start date. For bookings made less than 30 days before departure, full payment is required immediately.
1.3 Failure to Pay
Failure to complete payment on time may result in cancellation of your booking without refund.
2. Pricing & Inclusions
2.1 Price Validity
All prices are quoted in USD and are valid at the time of publication. Prices may change due to currency fluctuations, supplier changes, taxes, or unforeseen circumstances.
2.2 What’s Included
Each tour’s inclusions are listed clearly in the itinerary and may include:
Accommodation
Transportation
Guided activities
Entrance fees
Meals as specified
2.3 What’s Not Included
Unless stated otherwise:
International flights
Travel insurance
Visa fees
Optional activities
Personal expenses
Tips
3. Cancellations & Refunds
3.1 Traveler Cancellation
If you cancel your booking:
More than 60 days before departure: deposit retained
30–60 days before departure: 50% of total tour cost
Less than 30 days: 100% of the tour cost (no refund)
3.2 Company Cancellation
We may cancel a tour due to:
Force majeure (weather, political instability, natural disasters)
Low participant numbers
Safety concerns
Supplier failure
If we cancel, you will receive either:
A full refund, or
The option to transfer to another tour (subject to availability)
We are not responsible for incidental expenses such as flights, visas, or insurance.
4. Changes & Amendments
4.1 Traveler Requests
Changes requested by you (dates, guest names, itinerary adjustments) are subject to availability and may incur extra costs.
4.2 Company Changes
We may modify itineraries when necessary for safety, weather, operational reasons, or local regulations. We will always aim to provide equivalent or better alternatives.
5. Travel Documents & Requirements
5.1 Visas & Passports
It is your responsibility to ensure you have valid:
Passport
Visas
Vaccinations
Permits required for the trip
5.2 Health Requirements
You must inform us of any medical conditions or mobility issues before booking. We may decline participation if safety could be compromised.
6. Travel Insurance
Comprehensive travel insurance is strongly recommended and may be mandatory on certain tours. It should cover:
Trip cancellation
Medical emergencies
Evacuation
Baggage loss
Personal liability
You are responsible for verifying your insurance coverage.
7. Safety & Conduct
7.1 Guide Instructions
You agree to follow all instructions from guides and staff for your safety.
7.2 Responsible Behavior
We may remove any traveler from a tour (without refund) for:
Dangerous or aggressive behavior
Illegal activities
Disregard for safety rules
Behavior affecting other travelers’ experience
8. Force Majeure
We are not liable for delays, changes, or cancellations caused by events beyond our control, including:
Natural disasters
Political unrest
Terrorism
Strikes
Weather conditions
Epidemics or border closures
No refunds or compensation are required for force majeure disruptions.
9. Liability
AGT Group LLC is not liable for:
Personal injury, illness, death
Loss or damage to personal property
Delays or expenses from third-party providers
Acts of nature or unforeseen events
We act as an agent for hotels, transport companies, and other suppliers. Their terms apply as well.
10. Complaints
If you have a complaint during the tour, notify your guide immediately so we can resolve it. Post-trip complaints must be submitted in writing within 14 days after tour completion.
11. Governing Law
These Terms are governed by the laws of the State of New Mexico, USA. Any disputes shall be resolved through the courts located in Bernalillo County, New Mexico, unless mutually agreed otherwise.
12. Acceptance of Terms
By booking a tour with AGT Group LLC, you acknowledge that you have read, understood, and agree to these Terms & Conditions.